A business card in the right place

I was sitting at the doctor's office the other day. (If you have read some of my other posts you're probably thinking that my metaphors are stuck, but I just happen to have several children, so I am there a lot). Anyway, I was waiting for the esteemed doctor while she takes her mid-morning nap, or whatever she does that takes an hour after your appointment time, and I started talking to another victim. After several mutual complaints about the service, we chatted about football, the economy, etc. The long and the short of it is that we exchanged business cards. Turns out he had something I needed. You can never be sure where that next customer is coming from or when they will appear. A lot of times a person buys from someone they feel they have a connection with. That connection could be a brief conversation, or the lifetime spent in a doctor's office waiting room. When you have the same product that other companies have, it will be a “feeling” that makes the sale. Is your company personable? Does the material you mail out give a “Hi, how are you doing?” vibe at the end? You might want to include those things in you next print campaign. Most people buy with their gut instead of their brain. Have you ever made a sale in an odd place? Maybe, made a sale without ever trying, just sort of talking with the person beside you?